Free tracked shipping to all 50 states Damaged or wrong item? Free replacement 30-day returns on unused items

About us

Leash & Lane is a small independent online shop for dog owners: practical gear for walks, a comfortable home, play, grooming and travelling together.

Who we are

Leash & Lane is operated by Leash and Lane, Cascais, Portugal. We sell online only and don’t have a physical store.

How we work

We choose each product for usefulness and value and write the descriptions ourselves from the manufacturer’s specifications. We don’t hold stock: when you order, the item is packed and shipped by our fulfilment partners from their warehouses in China and the US. That keeps prices down, and it’s why delivery takes a little longer than at the big stores. Every product page shows the expected delivery window before you buy.

What you can expect

  • Free shipping to all 50 states, with tracking on every order.
  • Returns within 30 days of delivery for unused items (returns policy).
  • A free replacement or full refund for anything that arrives damaged, defective or wrong.
  • Secure payment by card, Apple Pay or Google Pay through Stripe. We never see your card details.
  • A real reply from a person, usually within one business day.

Contact

Write to us or email support@leashandlane.com.